Sunday, May 31, 2009

I NEED YOUR HELP! Tuning Adapters for HD TiVo??

Hey GeekGirlGang:

So I actually need help from all of YOU out there! I have been in HD TiVo H-E-Double Hockey Sticks for a whole week because it turns out that Time Warner cable, (the monopoly that controls cable in my area), is not compatible with my brand new, shiny, HD TiVo.

It took me a week without TV (still counting) and talking to the TiVo people, Time Warner people and multiple cable visits to my house to find out that I actually need a TUNING ADAPTER in order for my TiVo to be compatible with the new cable cards that now replace your cable box. (Here's a picture of what they will supposedly look like, and also if you click on the picture it takes you to an article that tells you more about them:)

But here's the kicker: MY CABLE COMPANY DOESN'T HAVE THEM YET. I'm on a darned waitlist to get one once they do roll them out, and I'm just amazed that NO ONE at Time Warner had ANY idea what I was talking about. Has anyone else had this problem? If so, did you end up getting a tuning adapter? Anyone know where I can even get a trial or beta version of one so I at least have TV for the interim? I'm SOOOOO frustrated and decided that YOU guys out there probably know more than the 20-some-odd people I've spoken with this week about this issues.

HELP! I need your advice, information, personal experiences, etc...anything that will help me have TV during the NBA Playoffs!! email me your info (or post in the COMMENTS section below) at

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(A very frustrated) GeekGirl


chriann said...

I'm here to tell ya... I have nofa king idea! If you don't know it must not exist. This simply can not be.

Tippie said...

Wow, I am feeling your pain. I have TimeWarner service and a Series 2 Tivo DVR. I keep eyeing those beautiful HD TiVos. I think I will hold off until I hear that you have arrived at a happy ending to your horror story.

JoeyfromSC said...

I sure wished I had a way of helping you, but currently I'm without cable by choice due to Time Warner SUCKING!!! lol

I've had issues with them for years similar to yours...They kept trying to tell me once that when I had the digital phone/cable/internet triple bundle pkg, that I had interference due to a radio tower behind my house.

Well, the untrained technician hands me a little filter thingy and tells ME to screw it on the back of the equipment!!? wth?! lol

Like you mentioned about TW being the monopoly that controls cable in your area...same here!! No choices just like for the longest, BellSouth monopolized our home telephone service! OY VEY!

I also remember Whoopi speaking of a very similar problem on The View before! This company needs to get themselves in check....I actually had Comcast in VA..not much better haha

Good luck with figuring it out..I am sorry I cannot be of more help! Maybe Berry knows lol

Dona said...

After installing my new TIVO HD for $30.00 I was missing a ton of channels and all my HD channels...after numerous complaints, I went to the main office and picked up the tuning adpater. Everything works great, and I have all my programming on the HD TIvo and it looks great!! I had the TIme Warner was so bad, not user friendly, always "down" I purchased the TIVO....but without the adapter..forget it. I had to do all the research, the techinical who installed my cable cards had no idea... Hope you can get one!!! Palm Desert, CA

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Dona said...

I have a a tuning adapter for about 2 or 3 years with time warner first, they also had no idea what i was talking about...but finally the TIVO people helped me..luckily they did have them...they should be able to get you one right away..sounds strange? anyways..when u do get one..if you are missing channels or not getting a signal, just unplug and plug back adapter--it will re-set. found that out the hard way

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